Translator L&F uses our own Translation Management System application (“TMS Application”) to manage our business. This software was custom-made for Translator L&F in 2007 at a cost of approximately €150,000 and has been fully operational since January 2008. It is our main tool for guaranteeing service quality and traceability.

Specifically, the TMS allows us to:

  • execute and control the various phases of the translation life cycle, from the moment an order is received and registered in the system, at which point an ad hoc quotation or order is generated, until Production Coordination makes final delivery;
  • organise the preparatory work prior to translation and revision (loading all the project documents into the system), oversee project execution by the translator and reviser via the Translation Area concerned, and follow project progress through a system of alerts and warnings that allows all orders to be monitored and tracked, so that deliveries can be made in proper time and manner;
  • maintain direct, fluid contact between Production Coordination, the Technical Assistance and DTP Department and the Translation Areas, on the one hand, and the translator and reviser chosen to carry out the project, on the other (interconnectivity);
  • articulate, systematise and channel the rest of our organisation’s processes in accordance with the documented procedures of our quality management system (certified by Lloyd’s Register Quality Assurance Limited compliant with the UNE-EN ISO 9001:2008 Quality Management System standard and the UNE-EN 15038:2006 Translation Services – Service Requirements standard).

Lastly, the TMS Application is equipped with a powerful indexing and document search mechanism (both originals and translations), which allows us to maintain consistency of style and terminology in all jobs done for the same client. This functionality not only saves time in translation and revision, thus improving our team’s productivity, but also makes it possible for jobs to be tackled by a wider range of translators and revisers.

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