How we work
Audited management system
Our quality management system is designed to ensure best-in-class service, with guaranteed quality, traceability and on-time delivery of all jobs. This system enables us to guarantee translations that are faithful, accurate and fit for purpose and that adhere strictly to any project-specific linguistic or stylistic requirements and the standard terminology used in relevant sources of national and international law (including EU law), the client’s own documents and the industry in which the client operates.
Since 2010, we have been subject to annual quality audits (Lloyd's Register Quality Assurance Limited and, subsequently, Bureau Veritas, S.A.). Specifically, we are certified to the following standards: UNE-EN ISO 9001:2015 Quality Management Systems and UNE-EN ISO 17100:2015 Translation Services – Service Requirements. These certifications testify to the excellence of our organisational structure, which is strongly geared towards providing an orderly, reliable and responsive service.
Discover our Quality Policy.